Federal IT leaders have a difficult challenge when developing or enhancing applications — constituents want to consume digital services in the same way they consume them from companies in the private sector. Government must streamline and improve constituent digital interactions while efficiently delivering services and information.
Accelerated development and delivery of new applications to replace older, outdated legacy applications
Focus on “digital first” - or multi-channel access to government services whether via desktop or mobile
Delivery of ongoing application enhancements cost-effectively, optimizing scarce resources, and ensuring that constituents receive improved service