CloudBees Professional Services
CloudBees Technical Success Management Program (TSMP)
Connect software delivery to business outcomes faster.
CloudBees Technical Success Management Program (TSMP) is a DevOps consulting service that helps organizations meet the moment by creating software delivery systems that continuously advance customer experience and business performance. DevOps Consultants partner with your teams to drive operational success, align solutions to outcomes, and enable DevOps platforming as the prevailing strategy.
Empowering software delivery teams to be their best
Drive operational success
Ready to support customer success, product and engineering liaisons.
Align solutions to outcomes
Experts in aligning software delivery goals with the business.
Enable DevOps platforming
Enabling the advancement of the customer experiences and business performance.
Who we are
Platform and product experts
We built the tools, now we can teach customers how to use them.
Advocates for your success
Our success is yours with support and product engineering teams.
Experienced with complex environments
We drive adoption within complex dev environments.
Value-driven
We accelerate time to value by enabling quick adoption across the organization.
Experts in software delivery
Informed and ready to help you take advantage of industry trends.
What we do
- 1
Adoption planning
Accelerate the adoption of new technology, processes, and services to help your company achieve its goals faster.
- 2
Best practice sessions
Our team - technology professionals themselves - work with you to establish best practices and evolve them as new technology is released.
- 3
Interactive workshops
CloudBees experts work with your team to design, build, and optimize the effectiveness of your platform.
- 4
Architecture reviews
Manage changes in your tech stack with confidence as we work with you to assure positive alignment and risk reduction.
- 5
Migration and upgrade planning
Resume operations quickly and realize the benefits of migrations and upgrades as we review and facilitate these transitions.
TSMP areas of focus
Supporting your customer journey by partnering with you to support your excellency to strive in these areas:
Product and technical
AI-Telemetry Engineering: Partner with experts to construct the highly structured, real-time, policy-aware SDLC data models and MCP Server environments your automated AI agents require to act safely.
Metrics
Model and measure software delivery effectiveness, and maturity KPIs.
Adoption
Adoption strategy and planning, goal alignment, training.
Advocate
Platform iteration, customer support escalation & review, request for enhancement coordination.
Want flexible, points-based advisory on-demand without individual consulting statements? Meet our Integrated Success Plan.