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CloudBees Professional Services

Elevate Your CloudBees Support with Integrated Success Plans

Unlock the pace of innovation. With enhanced support options, you get the help you need when you need it.

CloudBees Integrated Success Plans

CloudBees Integrated Success Plans provide a new level of enhanced support to help you get the most out of your CloudBees solutions. Tailor your support experience with Success Points; access our catalog of relationship-driven, in-depth support experiences, including proactive support, adoption assistance, education and information services across the entire CloudBees software delivery platform.

Speak with your CloudBees Representative

If you already have an Integrated Success Plan, discuss how you can use this with your CloudBees representative, Technical Success Management Consultant, or Professional Services Consultant. If you are still on a legacy support subscription, speak with your CloudBees representative to talk about how we can help you, with services including:

  • Assessment & Optimization: Comprehensive health checks and pipeline reviews to evaluate your current CI/CD, Feature Management, Release Orchestration, and Unify platform setup

  • Implementation & Integration: Hands-on workshops for implementing feature flags, progressive delivery strategies, SDK integrations, and Unify workflow orchestration across your applications

  • Strategic Consulting: In-depth consultations to identify improvement opportunities, optimize infrastructure costs, and design scalable deployment architectures with unified platform integration

  • Upgrade & Migration Support: Expert guidance for version updates, platform migrations, and modernization initiatives including Unify adoption to ensure smooth transitions

  • Ongoing Expert Access: Direct access to CloudBees specialists through dedicated Q&A sessions, office hours, and flexible consulting engagements

Empower Your Team

In addition to these enhanced support services, Integrated Success Plans also provide access to our comprehensive library of CloudBees University training content. Empower your team with official curriculum covering CI/CD fundamentals, Feature Management essentials, CD/RO advanced concepts, Smart Test optimization, and Unify platform integration. Choose from self-paced learning or dedicated instructor-led sessions tailored to your team's needs and schedule.

Getting Started

Getting started is easy - Success Points are included with your CloudBees subscription. Simply log into our Support Portal at support.cloudbees.com and fill out the redemption form to access services ranging from 1.5-hour introductions to comprehensive multi-day consultations. Our Customer Success team will help you select and schedule the services to meet your specific needs and timeline.

Full Catalog

To explore the full range of enhanced support services and training options available through Integrated Success Plans, check out the individual catalogs for each product:

Have questions? We're here to help - contact us anytime through support@cloudbees.com or https://www.cloudbees.com/services/successpoints.

Get started with your Integrated Success Plan today

With CloudBees Integrated Success Plans, you'll maximize productivity, performance and value across your environment. Leverage our expertise to build your internal capabilities and get the most out of your CloudBees investment.

Get started with your Integrated Success Plan today and experience the difference of enhanced support from CloudBees.

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