Company honored at Totango’s Customer Success Summit in San Francisco for going above and beyond for their customers
SAN JOSE, CA. – March 16, 2018 – CloudBees, Inc. , the hub of enterprise Jenkins and DevOps, announced it was honored with the Strongest Impact at a Startup award in the 2018 Customer Success Hero Awards at the Totango Customer Success Summit. The summit took place in San Francisco on March 5-6, 2018.
At CloudBees, the customer success teams are the steward of each customer’s journey. Starting from pre-sales to onboarding and through to long-term adoption, the customer success organization strives to deliver a best-in-breed service experience. This process and focus on the customer’s success drove the award win.
“We take pride in extending our support beyond the traditional definition of customer success,” said James Brown, area vice president of customer success, CloudBees. “The CloudBees customer success teams cover all areas of the customer’s lifecycle with CloudBees - adoption, value, expertise and technical enablement, education and knowledge. Each team plays a key role in the customer experience. The deep focus we have in all of these areas uniquely positions CloudBees to help our customers achieve their desired outcomes.”
The CloudBees team is thrilled to have received this award as evidence they are driving successful, tangible outcomes for both CloudBees customers and, thus, for CloudBees.
Read the blog about the Strongest Impact at a Startup award:
Learn more about the Totango Customer Success Summit:
CloudBees is the hub of enterprise Jenkins and DevOps, providing companies with smarter solutions for accelerating software development and the fastest path from great ideas to impactful software. Our continuous delivery solutions provide developers and enterprises many choices, from on-premise to cloud native, from self-managed to self-service, from guided best practices to flexible choice. By making the software delivery process more productive, manageable and hassle-free, CloudBees puts companies on the fastest path to transforming great ideas into great software, and returning value to the business more quickly.
Backed by Matrix Partners, Lightspeed Venture Partners and Verizon Ventures, CloudBees was founded in 2010 by former JBoss CTO Sacha Labourey and an elite team of continuous integration, continuous delivery and DevOps professionals. Follow CloudBees on Twitter , Facebook , LinkedIn and Google+ .