View Recording: Upskilling: Adapting Humans at the Speed of DevOps


The Software Delivery Leadership Forum (SDLF) is a series of online, open and interactive events focused on topics related to Agile, DevOps and Continuous Delivery. Every episode starts with a thirty-minute presentation by an industry expert, followed by a live audience Q&A and expanded panel discussion to encourage shared growth and learning.

On Episode 1, we discussed The Humans of DevOps. Our featured speaker reviewed their recently published Upskilling research report, and the implications the data has on hiring, managing, and growing high performing teams.

Speakers and Panelists


Jayne Groll Jayne Groll is co-founder and CEO of the DevOps Institute (DOI). Jayne carries many IT credentials including ITIL Expert™, Certified ScrumMaster, Certified Agile Service Manager, DevOps Foundation and is a Certified Process Design Engineer (CPDE)™. Her IT management career spans over 25 years of senior IT management roles across a wide range of industries. Jayne is very active in the DevOps, ITSM and Agile communities and is the author of the Agile Service Management Guide. She is a frequent presenter at local, national and virtual events.

Mitch Ashley Mitchell Ashley is a renowned strategist and technology executive, who has led successful IT, SaaS, and cybersecurity transformations. Mitch serves as CEO & Managing Analyst of Accelerated Strategies Group where he is supported by a team of preeminent experts in digital transformation, DevOps, cloud-native, and cybersecurity. In this role, Mitch works with companies to align digital transformation and technology strategies to achieve disruptive goals and high impact results. Mitch is in high demand as a speaker at conferences the world over, and his popular DevOps Chats podcast engaging with digital leaders is one of the most widely followed in the field. 

Ellen Thorne Ellen Thorne is a global human resources leader with a passion for connecting corporate strategies to the employee experience. She has been leading the HR function at CloudBees for two years. Her background includes strategic planning, organizational effectiveness, culture and talent development in leadership roles and strategic consultation.  Prior to CloudBees, she worked in a strategic HR role at Red Hat and also has extensive experience working in small and mid-size fast growth companies. Ellen is based in Raleigh, North Carolina, with her husband and two daughters, and is actively learning how to juggle work-life balance with two kids at home doing virtual learning.

Robert Reeves Robert Reeves is the Chief Technical Officer at Datical. He has over 17 years of experience in the software industry and has been instrumental in creating a variety of marketing leading DevOps solutions over the past 15 years.  Prior to co-founding Datical, Robert was a director at the Austin Technology Incubator where he provided real world entrepreneurial expertise to member companies. In 2005 Robert co-founded Phurnace Software where he invented and created their flagship product, Phurnace Deliver. Today Robert advocates for Datical’s customers and spreads the word about how Datical is leading the way for modernization and improvement of the database release process to remove this as a barrier to delivering new application innovation.

Jeff Weber Jeff Weber is the executive director of staffing firm Robert Half Technology, where he manages operations for more than 100 Robert Half Technology locations worldwide. With over three decades of IT experience, Weber’s expertise includes information security, software design and development, data management, enterprise architecture, IT process improvement, and IT strategy and governance.