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About CloudBeesCloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit <a href="http://www.cloudbees.com/">www.cloudbees.com</a> and follow us on <a href="https://twitter.com/CloudBees?s=20">Twitter</a>, <a href="http://www.linkedin.com/company/cloudbees">LinkedIn</a>, and <a href="https://www.facebook.com/CloudBees">Facebook</a>. About the roleCloudBees is seeking a Director, Global Controller to lead its worldwide accounting operations. This position will lead the timely and accurate production of financial statements in accordance with US Generally Accepted Accounting Principles (US GAAP), as well as manage the company’s worldwide accounting operations, including financial reporting, general ledger accounting, accounts payable, and subsidiary accounting. The Director, Global Controller will implement and maintain internal controls and processes on an ongoing basis to ensure the reliability and accuracy of the Company’s financial statements, forecasts and other types of financial reporting. &nbsp; The role can be based in Ireland, UK, Switzerland or US East Coast. What You’ll Do<ul><li>Report directly to the VP, Accounting and interface with the rest of the Finance organization, senior management team members, board of directors, investors, and debt holders.</li><li>Ensure compliance with US GAAP and other local accounting standards.</li><li>Ensure that Company financial statements are timely, accurate and complete in accordance with US GAAP and other local accounting standards.</li><li>Manage, mentor, and develop a best-in-class accounting department.</li><li>Manage the company-wide consolidation and financial statement close process to ensure accurate and timely financial reporting.</li><li>Implement and monitor internal controls policies to ensure best in class controls environment.</li><li>Monitor, forecast and report debt covenants to the Company’s lender.</li><li>Prepare, review and approve technical accounting memos and discuss the Company’s accounting methods and practices with external auditors, senior leadership and other interested parties.</li><li>Develop and implement various accounting procedures as well as develop, implement and upgrade financial systems and controls.&nbsp;</li><li>Identify opportunities for automating processes and increasing efficiency.</li><li>Assist with accounting integration of acquisitions, mergers and other business ventures.</li><li>Determine the accounting implications for all material business decisions.</li><li>Oversee communications with external auditors on external financial statements, accounting issues, and company decisions on accounting disclosures.</li><li>Manage the renewal of certain CloudBees’ insurance policies.&nbsp;</li><li>Work closely with FP&amp;A team to align processes and review forecast materials as necessary.</li></ul> Role Requirements<ul><li>Bachelor’s or Master’s degree in accounting, preferably from an accredited US university.</li><li>Certified Public Accountant (CPA), licensed in the United States.</li><li>At least 10 years’ progressive experience in accounting, including at least 5 years’ in a controllership function.&nbsp;</li><li>Strong technical knowledge of US GAAP, with experience in addressing complex accounting issues.</li><li>Demonstrated experience in management, including mentoring and developing talent.</li><li>Experience in a technology or software company is highly desirable.</li><li>At least 3 years in public accounting, preferably in an audit role.</li><li>At least 5 years leading a financial reporting function, preferably for a publicly-traded company.</li><li>Advanced knowledge of professional accounting software. NetSuite experience preferable.</li><li>Experience using SalesForce.</li><li>Excellent financial and analytical abilities.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively across different functions and levels of the organization.</li><li>Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to change.</li><li>A work history demonstrating a high attention to details.</li></ul> We’re invested in you!We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. &nbsp;A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. &nbsp;Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.In the technology industry, diversity creates a competitive advantage. &nbsp;CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. &nbsp;CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses. Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment.&nbsp; All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at <a href="mailto:security@cloudbees.com">security@cloudbees.com</a>.&nbsp;&nbsp; We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately.&nbsp;&nbsp;If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at:&nbsp; <a href="https://reportfraud.ftc.gov/#/">https://reportfraud.ftc.gov/#/</a>.&nbsp;&nbsp; In Europe, please contact the European Anti-Fraud Office at:&nbsp; <a href="https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en">https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en</a> Some signs of a recruitment scam:<ul><li>Ensure there are no other domains before or after @cloudbees.com.&nbsp; For example:&nbsp; “name.dr.cloudbees.com”</li><li>Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.</li><li>If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.</li><li>You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.</li><li>You are asked for cell phone account information.</li><li>You are asked to cash a check for “equipment” prior to start.</li><li>You are offered a job offer immediately or without an interview.</li></ul> #LI-DA1#LI-Remote

United States (EST), Switzerland, United Kingdom, Ireland

Director, Global Controller - US (EST), UK, Ireland, CH (1613)

About CloudBeesCloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors. CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit <a href="http://www.cloudbees.com/">www.cloudbees.com</a> and follow us on <a href="https://twitter.com/CloudBees?s=20">Twitter</a>, <a href="http://www.linkedin.com/company/cloudbees">LinkedIn</a>, and <a href="https://www.facebook.com/CloudBees">Facebook</a>. About the roleAs the Vice President of Engineering, you will provide strategic leadership and technical expertise to our India engineering teams. You will work closely with cross-functional teams, including product management, design, and operations, to drive the development and delivery of high-quality software products and solutions.&nbsp; What You’ll Do1. Technical Leadership:<ul><li>Provide visionary leadership, mentorship, and guidance to multiple engineering teams, promoting best practices, continuous learning, and skill development.</li><li>Lead technology strategy, making informed decisions about technology stacks, architecture, and development methodologies.</li></ul>2. Innovation and Strategy:<ul><li>Collaborate with senior leadership to define and execute the company's engineering vision and strategic goals in alignment with the global engineering strategy.</li><li>Identify new opportunities for innovation and growth, exploring emerging technologies and industry trends.</li></ul>3. Team Development:<ul><li>Recruit, hire, and retain top engineering talent, fostering a diverse and inclusive work environment. &nbsp;</li><li>Develop and nurture a high-performing engineering culture focused on teamwork, accountability, and a passion for delivering excellence.</li></ul>4. Product Delivery:<ul><li>Collaborate closely with product management to define and prioritize product roadmaps, ensuring timely and high-quality delivery.</li><li>Oversee the end-to-end product development lifecycle, from concept to release, ensuring effective project management and resource allocation.</li></ul>5. Quality and Performance:<ul><li>Set and monitor engineering quality standards, promoting code reviews, automated testing, and continuous integration/continuous deployment (CI/CD) practices.</li><li>Drive optimization efforts for system performance, scalability, and reliability.</li></ul>6. Cross-functional Collaboration:<ul><li>Work closely with other departments to ensure alignment of engineering efforts with business objectives and customer needs.</li><li>Foster effective communication and collaboration across global engineering teams.</li></ul>Role Requirements<ul><li>Bachelor's or Master's degree in Computer Science or a related technical field; MBA or equivalent is a plus.</li><li>15 years of experience in software engineering, with 10 years of experience in engineering leadership roles.</li><li>Strong experience in Jenkins or similar, CI/CD...</li><li>Proven track record of successfully leading and scaling engineering teams in a dynamic and fast-paced environment.</li><li>Exceptional strategic thinking, problem-solving, and decision-making skills.</li><li>Excellent communication and interpersonal skills, with the ability to effectively collaborate across functions and regions.</li><li>Proven track record of successfully leading large, geographically dispersed engineering teams.</li></ul> We’re invested in you!We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. &nbsp;A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. &nbsp;Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.In the technology industry, diversity creates a competitive advantage. &nbsp;CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. &nbsp;CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses. Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment.&nbsp; All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at <a href="mailto:security@cloudbees.com">security@cloudbees.com</a>.&nbsp;&nbsp; We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately.&nbsp;&nbsp; If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at:&nbsp; <a href="https://reportfraud.ftc.gov/#/">https://reportfraud.ftc.gov/#/</a>.&nbsp;&nbsp; In Europe, please contact the European Anti-Fraud Office at:&nbsp; <a href="https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en">https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en</a> Some signs of a recruitment scam:<ul><li>Ensure there are no other domains before or after @cloudbees.com.&nbsp; For example:&nbsp; “name.dr.cloudbees.com”</li><li>Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.</li><li>If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.</li><li>You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.</li><li>You are asked for cell phone account information.</li><li>You are asked to cash a check for “equipment” prior to start.</li><li>You are offered a job offer immediately or without an interview.</li></ul> #LI-DA1#LI-Remote

Bengalore - India

Vice President of Engineering - India (1612)

About CloudBeesCloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors. CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit <a href="http://www.cloudbees.com/">www.cloudbees.com</a> and follow us on <a href="https://twitter.com/CloudBees?s=20">Twitter</a>, <a href="http://www.linkedin.com/company/cloudbees">LinkedIn</a>, and <a href="https://www.facebook.com/CloudBees">Facebook</a>. We are seeking a highly experienced and strategic Senior Director, HR Business Partner to join our team at CloudBees supporting our Global Go to Market organizations. As a key member of the HR leadership team, you will be responsible for providing strategic HR guidance and support to our executive team and business leaders. Your primary focus will be on aligning HR initiatives with business objectives, driving organizational effectiveness and fostering a high-performance culture. As needed, you will own and drive critical HR programs and projects which may have cross functional or Company wide scope and impact, managing complex cross functional stakeholder engagement.This role requires a strong background in HR strategy, talent management, employee relations, and change management within the high-tech industry. What you'll do<ul><li>Strategic HR Leadership: Collaborate with the Go to Market executive team to develop and execute HR strategies that support the company's growth objectives and drive business results. Utilize HR data and analytics to identify trends, develop insights, and make data-driven recommendations to improve HR programs and processes.</li><li>HR Team Leadership: Lead and develop HR professionals, providing coaching, guidance, and support to drive their professional growth and success.</li><li>Talent Management: Partner with global business leaders to identify and address talent gaps, develop succession plans, and implement effective talent acquisition and retention strategies.</li><li>Organizational Development: Drive initiatives to enhance organizational effectiveness, including organizational design, change management, and performance management.</li><li>Employee Relations: Provide guidance and support to managers and employees on employee relations matters, ensuring fair and consistent application of policies and procedures.</li><li>Culture and Engagement: Foster a positive and inclusive work environment by developing and implementing initiatives that promote employee engagement, diversity, and inclusion.</li><li>HR Compliance: Ensure compliance with all applicable employment laws and regulations, and proactively address any potential risks or issues.</li></ul>Who you are<ul><li>Minimum of 10 years of progressive HRBP experience, with at least 5 years in a senior HR leadership role supporting the Chief Revenue Officer / C level executives within the high-tech industry.</li><li>Strong analytical and problem-solving skills, with the ability to use data to influence, drive insights and make informed decisions.</li><li>Proven track record of developing and implementing HR strategies that align with business objectives and drive results.</li><li>Experience in talent management, including talent acquisition, succession planning and performance management.</li><li>Demonstrated ability to lead and develop a high-performing HR team.</li><li>Excellent interpersonal and communication skills, with the ability to build strong relationships and influence at all levels of the organization.</li><li>Ability to thrive in a fast-paced, high-growth environment and manage multiple priorities effectively.</li><li>Strong knowledge of HR best practices, employment laws and regulations.</li><li>Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is a plus.</li></ul> We’re invested in you!We offer competitive benefits packages, opportunities for professional development, and more. We also offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. &nbsp;A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. &nbsp;Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.In the technology industry, diversity creates a competitive advantage. &nbsp;CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. &nbsp;CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses. Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. &nbsp;All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at <a href="mailto:security@cloudbees.com">security@cloudbees.com</a>. &nbsp; We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. &nbsp;If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: &nbsp;<a href="https://reportfraud.ftc.gov/#/">https://reportfraud.ftc.gov/#/</a>. &nbsp; In Europe, please contact the European Anti-Fraud Office at: &nbsp;<a href="https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en">https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en</a> Some signs of a recruitment scam:<ul><li>Ensure there are no other domains before or after @cloudbees.com. &nbsp;For example: &nbsp;“name.dr.cloudbees.com”</li><li>Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.</li><li>If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.</li><li>You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.</li><li>You are asked for cell phone account information.</li><li>You are asked to cash a check for “equipment” prior to start.</li><li>You are offered a job offer immediately or without an interview.</li></ul>#LI-JT1#LI-Remote

Bay Area, US

Sr. Director Human Resource Business Partner

About CloudBeesCloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit <a href="http://www.cloudbees.com/">www.cloudbees.com</a> and follow us on <a href="https://twitter.com/CloudBees?s=20">Twitter</a>, <a href="http://www.linkedin.com/company/cloudbees">LinkedIn</a>, and <a href="https://www.facebook.com/CloudBees">Facebook</a>. About the roleAs a Senior Site Reliability Engineer, you will play a pivotal role in maintaining and enhancing the reliability, scalability, and performance of our systems. You will collaborate closely with cross-functional teams, including software engineers, DevOps engineers, and product managers, to design, implement, and optimize the infrastructure that powers our applications. Your expertise will contribute to achieving high availability and seamless user experiences for our customers. What You’ll Do<ul><li>Lead efforts to design, implement, and manage highly available, scalable, and fault-tolerant systems and services.</li><li>Drive the automation of processes, deployments, monitoring, and incident response to improve efficiency and reliability.</li><li>Collaborate with development teams to ensure the architecture and applications are designed with scalability, reliability and cost in mind.</li><li>Develop and maintain monitoring, alerting, and logging solutions to proactively identify and address performance issues and outages.</li><li>Participate in a follow the sun on-call rotations, responding to incidents, conducting post-incident reviews, and contributing to incident response improvements.</li><li>Analyze system performance data, identify bottlenecks, and recommend solutions to optimize performance and resource utilization.</li><li>Contribute to the design and implementation of disaster recovery strategies and backup solutions.</li><li>Mentor and provide guidance to junior SREs and other team members, fostering a culture of continuous learning and improvement.</li><li>Stay current with industry trends, emerging technologies, and best practices to drive innovation and improvements in system reliability.</li></ul>Role Requirements<ul><li>Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes).</li><li>Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).</li><li>5+ years of experience in a Site Reliability Engineering or similar role, with a proven track record of managing complex systems in a production environment.</li><li>Proficiency in programming/scripting languages such as Go, Python, or similar.</li><li>Strong experience with cloud platforms (e.g., AWS, Google Cloud, Azure) and infrastructure-as-code tools (e.g., Terraform, Cloud Formation).</li><li>Solid knowledge of networking concepts, including load balancing, DNS, routing, and security.</li><li>Experience with monitoring and observability tools (e.g., Prometheus, Grafana, DataDog).</li><li>Strong problem-solving skills and the ability to troubleshoot complex issues under pressure.</li><li>Excellent communication and collaboration skills to work effectively across teams.</li><li>Experience with CI/CD pipelines and version control systems (e.g., Jenkins, GitHub actions).</li><li>Relevant certifications (e.g., AWS Certified DevOps Engineer, Google Professional DevOps Engineer) are a plus.</li><li>Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.</li><li>Possess a passion for reliability, through participation in architectural design.</li></ul> We’re invested in you!We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. &nbsp;A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. &nbsp;Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.In the technology industry, diversity creates a competitive advantage. &nbsp;CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. &nbsp;CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses. Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. &nbsp;All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at <a href="mailto:security@cloudbees.com">security@cloudbees.com</a>. &nbsp;We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. &nbsp; Some signs of a recruitment scam:<ul><li>Ensure there are no other domains before or after @cloudbees.com. &nbsp;For example: &nbsp;“name.dr.cloudbees.com”</li><li>Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.</li><li>If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.</li><li>You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.</li><li>You are asked for cell phone account information.</li><li>You are asked to cash a check for “equipment” prior to start.</li><li>You are offered a job offer immediately or without an interview.</li></ul> #LI-NG1#LI-Remote

India

Sr. Site Reliability Engineer - India (1608)

**Please note: Applicants from Ontario, Canada, and East Coast/Central, US, will be considered for this role. About CloudBeesCloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors. CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit <a href="http://www.cloudbees.com/">www.cloudbees.com</a> and follow us on <a href="https://twitter.com/CloudBees?s=20">Twitter</a>, <a href="http://www.linkedin.com/company/cloudbees">LinkedIn</a>, and <a href="https://www.facebook.com/CloudBees">Facebook</a>. About the RoleCloudBees customers rely on our Support team to help them be successful in the use of our products. Our team is uniquely positioned to help sustain the company’s growth by providing a customer support experience that surpasses expectations. These positive customer experiences help drive annual renewals and business expansion. A successful Development Support Engineer (DSE) will use their skills and experience to accurately diagnose customer issues and get them resolved in a timely way, to the customer’s happiness. In addition, motivated individuals who want to contribute in other ways will have opportunities to work on our collection of internal tools that automate the diagnosis of issues, making the entire team more efficient by reducing manual work. &nbsp; A typical day in our Support team starts with a scrum meeting where we review open and unassigned cases and help each other with issues we’re stuck on. Working on active cases, we answer basic questions and also tackle problems that range from the mundane to the fiendishly complicated (it helps if you enjoy a good challenge). We collaborate with each other throughout the day, via Slack or video calls. During down time, we build technical knowledge through training and tools development. What You'll Do<ul><li>Answer customer questions about product usage and best practices</li><li>Diagnose complex technical issues and provide solutions or workarounds</li><li>Connect with customers through a ticketing system, with phone support sometimes required for complex or urgent issues</li><li>Collaborate frequently with members of the Support and Engineering teams</li><li>Contribute to documentation</li><li>Contribute to internal software tools to automate diagnosis of customer issues</li><li>Work a weekend on-call rotation every 4-8 weeks (daytime hours only)</li></ul>Role Requirements<ul><li>Basic Linux system administration knowledge</li><li>Good communication skills (English language verbal and written fluency required)</li><li>The ability to work independently</li><li>The ability to build knowledge of new technologies easily</li><li>A sense of empathy with our customers</li></ul>As previously mentioned, members of our team have a variety of past work experience, and each bring a different mix of skills to our team. The following are some examples of these skills, but by no means do we expect candidates to have all of them. If any of these fits with your experience, we would love to hear from you!<ul><li>System administration knowledge, especially Linux, storage, and/or networking</li><li>Good working knowledge of popular DevOps tools and services such as: Jenkins, Docker, - Artifactory/Nexus, Kubernetes, git &amp; GitHub</li><li>Knowledge of common enterprise environments &amp; technologies such as LDAP &amp; databases</li><li>Knowledge of common web application architectures, SSL, REST API concepts, etc.</li><li>Understanding of Continuous Integration and Continuous Deployment concepts and practices</li><li>Experience with cloud computing environments</li><li>Programming experience, anything from shell scripting to Java development</li><li>Open source community contributions, especially Jenkins</li><li>Previous experience in customer-facing roles</li><li>Computer Science / IT degree or equivalent work experience</li><li>Certifications: Cloud computing providers, Kubernetes, etc.</li></ul>We’re invested in you!We offer competitive benefits packages, opportunities for professional development, and more. We also offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year. At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. &nbsp;A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. &nbsp;Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization. In the technology industry, diversity creates a competitive advantage. &nbsp;CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. &nbsp;CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses. Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. &nbsp;All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at <a href="mailto:security@cloudbees.com">security@cloudbees.com</a>. &nbsp; We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. &nbsp; If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: &nbsp;<a href="https://reportfraud.ftc.gov/#/">https://reportfraud.ftc.gov/#/</a>. &nbsp; In Europe, please contact the European Anti-Fraud Office at: &nbsp;<a href="https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en">https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en</a>Some signs of a recruitment scam:<ul><li>Ensure there are no other domains before or after @cloudbees.com. &nbsp;For example: &nbsp;“name.dr.cloudbees.com”</li><li>Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.</li><li>If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.</li><li>You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.</li><li>You are asked for cell phone account information.</li><li>You are asked to cash a check for “equipment” prior to start.</li><li>You are offered a job offer immediately or without an interview.</li></ul> #LI-remote #LI-KP1

East Coast US / Ontario CAN

Development Support Engineer

**Please Note: Only candidates who reside on the US East Coast will be considered. About CloudBeesCloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors. CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit<a href="http://www.cloudbees.com/"> www.cloudbees.com</a> and follow us on<a href="https://twitter.com/CloudBees?s=20"> Twitter</a>,<a href="http://www.linkedin.com/company/cloudbees"> LinkedIn</a>, and<a href="https://www.facebook.com/CloudBees"> Facebook</a>. About the RoleCloudBees is hiring a Senior Software Engineer who possesses a strong background in application development in GoLang (preferred) or Java or Python. You'll be responsible for products that deliver software with better quality, faster and more consistently. Enterprise class DevOps and CI/CD development experience is a plus. This is an excellent opportunity to join CloudBees product development team, working with some of the best and brightest engineers and technical product managers while also developing your skills and furthering your career within an innovative and progressive technology company. In this role as a senior level software engineer, you will work with a team of highly talented individuals in performing technical management activities to create the backbone for all CloudBees product offerings! What You'll DoAs a Senior Software Engineer, you will work on projects and develop systems that will improve overall developer experience for large enterprises. You are an engineer with advanced experience with cross-team influence. You will be part of an engineering team comprising front-end, back-end, and full-stack software engineers doing agile development. The Ideal Candidate Is:...a technical expert. Advocating for technical best practices while delivering innovative, evolutionary software is the most important part of this role. You should have a proven track record in delivering software products from ideation to market to maintenance.<ul><li>Implement solutions and propose your own solutions for technical problems.</li><li>Know what needs to be done, and do it or ensure it gets done. You will successfully context switch between projects and produce high performing results.</li><li>Assist with defining development standards for the team and make suggestions of areas to improve high performance.</li><li>Advocate and implement modern software development practices, Lean and Agile thinking.</li><li>Stay abreast of relevant tools, technologies, and development practices</li><li>Serve as an escalation point for technical issues, concerns, conflicts.</li><li>Model creative thinking and innovation and find creative ways to grow the business. You will proactively solicit alternative ideas, thoughts and opinions.</li><li>Evaluate technical feasibility - whether the product/capability can be built well, in a timely manner, leveraging the right skills and technology</li></ul>…decisive, accountable, a good communicator. You will regularly take part in deep-dive sessions to translate organization vision and strategy into action and goals. You take end-to-end responsibility for the design, architecture and efficient high quality delivery of multiple major components.<ul><li>Shape the vision and goals for the software team. Translate organizational vision and strategy into action.</li><li>Make decisions on day-to-day work that impact team and project short term success.</li><li>Mentor others and provide technical guidance.</li><li>Network with key contacts across the organization to solve complex business issues within their functional area.</li><li>Maintain a customer focus and become a strong contributor to the overall success of the business which involves ensuring that all aspects of the company put its customers' satisfaction first.</li><li>Facilitate the conditions that allow the team to be successful.</li><li>Facilitate communication and empower members to self-optimize their processes.</li><li>Represent the team in our weekly scrum of scrums.</li></ul>... a strong technical leader. The successful candidate will help to create delivery targets for the team and to continue to increase efficiency. Experience with Agile methodologies is an advantage.<ul><li>Collaborate and influence others inside and outside their team. Coach the “how-tos” of the profession of software development.</li><li>Present new ideas and techniques for solving problems and increasing productivity. You will take the initiative to independently research new ideas and methods for improving the execution of work at the organizational level.</li><li>Plan and organize the development tasks and stories for the project and team members. You will lead, guide and monitor the analysis, design of architecture, implementation and execution of features.</li><li>Provide direct supervision of others and to assist other team members with activities as the demands dictate while keeping your commitments to the team.</li><li>Inspire an atmosphere of feedback, continuous improvement and knowledge sharing.</li><li>This position reports to the Sr Manager of Engineering and will play a key role in delivering our next-generation solution for DevOps to our customers.</li></ul>Role Requirements<ul><li>7+ years of hands-on experience in full stack software development with high proficiency in problem solving.</li><li>5+ years of enterprise software development experience in Go (preferred) / Java / Python is a must.</li><li>5+ years of experience with our tech stack or equivalent: Kubernetes, Go, AWS and Cloud Storage. Knowledge of Docker, Node, Tekton, and DataDog is a plus.</li><li>Knowledge of CI/CD tools, DevOps culture, and SaaSOps.</li><li>Hands-on experience developing large CI solutions or directly on K8s is preferable.</li><li>5+ years of hands-on experience in working on SaaS products.</li><li>5+ years of experience building complex software systems that have been successfully delivered to production.</li><li>Excellent understanding of all aspects of software development, project management, quality assurance, and customer advocacy.</li><li>Ability (and preference) to work in an Agile empowered environment and ability to work autonomously.</li><li>Ability to innovate in a fast-paced industry.</li><li>BA/BS degree in Computer Science or related field.</li><li>Strong English verbal and written communication skills and demonstrated technical leadership.</li><li>Meets/exceeds CloudBees functional, leadership, and foundational skills requirements for this role.</li></ul>We’re invested in you!We offer competitive benefits packages, opportunities for professional development, and more. We also offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization. In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses. Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. &nbsp;All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at <a href="mailto:security@cloudbees.com">security@cloudbees.com</a>. &nbsp;We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. &nbsp;If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: &nbsp;<a href="https://reportfraud.ftc.gov/#/">https://reportfraud.ftc.gov/#/</a>. &nbsp;In Europe, please contact the European Anti-Fraud Office at: &nbsp;<a href="https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en">https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en</a> Some signs of a recruitment scam:<ul><li>Ensure there are no other domains before or after @cloudbees.com. &nbsp;For example: &nbsp;“name.dr.cloudbees.com”</li><li>Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.</li><li>If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.</li><li>You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.</li><li>You are asked for cell phone account information.</li><li>You are asked to cash a check for “equipment” prior to start.</li><li>You are offered a job offer immediately or without an interview.</li></ul> #LI-remote#LI-KP1

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