Which CloudBees solution is best for me?
CloudBees Jenkins Team is a base offering, for teams starting with continuous delivery. It includes a stable, verified Jenkins core and plugins, as well as Jenkins support.
CloudBees Jenkins Enterprise builds on CloudBees Jenkins Team. It is our flagship offering that best serves the needs of organizations looking to standardize on one continuous delivery solution for multiple development teams. CloudBees Jenkins Enterprise offers enterprise-class features such as scalability, resiliency and centralized security and management.
Can I try CloudBees Jenkins Enterprise or CloudBees Jenkins Team before I buy?
Yes. Simply choose a product you would like to try here.
What pricing model does CloudBees use?
Subscription costs for CloudBees solutions are based on the number of users. This eliminates any technical constraints from being able to run builds on any project, anytime, as frequently as needed. We define a user as anyone with a login to the CloudBees Jenkins Solutions and/or anyone who commits code to the source code repositories integrated with the CloudBees environment.
In other words for every repo (or project) in source control that is linked to Jenkins, count the number of active contributors. Those contributors, plus those who aren’t contributors but have a Jenkins login, are your total number of users.
Do I get a volume discount if I buy a larger CloudBees license?
Yes. CloudBees solutions have built-in volume discounts. You pay based on the number of users. The more users licensed, the lower the price per user.
Can I buy additional user bands not identified on the price list?
Yes. You can buy licenses in user bands not mentioned. Please complete the appropriate form (above) to request pricing for CloudBees Jenkins Team or CloudBees Jenkins Enterprise and we will get pricing information to you.
Can I buy a multi-year subscription?
Yes, multi-year subscriptions are available for customers interested in a longer-term commitment.
Is support included with an annual subscription?
Yes. With the purchase of any annual or multi-year subscription, you get access to the CloudBees technical support team. We offer two types of support: Platinum and Gold. Platinum is a higher tier service that includes 24/7 access, follow-the-sun support. Gold support has coverage limited to business hours in the time zone of the requestor.