Suramericana

Suramericana Sparks Growth into New Markets, Increases Pace of Innovation with DevOps

SUMMARY

With a DevOps mindset and approach, Suramericana is establishing a reputation for delivering innovative new insurance products to its 10 million customers and breaking into new markets across Latin America

CHALLENGE

Increase the pace of delivery for new insurance products to gain a competitive advantage

SOLUTION

Drive a DevOps transformation by implementing CI and CD with the CloudBees Jenkins Platform to break down silos, speed deployments and improve application quality and security

RESULTS

» Deployment time reduced from two weeks to two hours 

» Defect counts cut by about 75% 

» Thousands of deployment hours saved

SOFTWARE

» CloudBees Jenkins Platform

» CloudBees Jenkins Operations Center™

 

To maintain an edge over its competitors and bring high-quality insurance products to market faster, Suramericana recently embarked on a DevOps transformation powered by the CloudBees Jenkins Platform and rooted in agile development, continuous integration (CI) and continuous delivery (CD). Its DevOps approach has brought new customers onboard at a record pace and spurred the company’s growth into new markets. Insurance products that previously took weeks for customers to purchase now take just minutes online.

Behind these improvements is an optimized software development process that was established in advance of Suramericana’s launch of WeSURA, a collaborative insurance solution that enables individuals to insure personal property as small as a bicycle, smartphone, tablet or laptop, through an on-line portal. Just two months after it launched, WeSURA had attracted thousands of customers in hundreds of communities.

At the heart of the success of WeSURA is Suramericana’s team of dedicated professionals committed to bringing industry best practices to bear for the benefit of the company and its customers. Additionally, adoption of the CloudBees Jenkins Platform provided the foundation to support these important initiatives.

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With DevOps and CloudBees, we are able to innovate faster and deliver more value and better service to our customers than ever before and with higher quality and security features than we ever thought possible. We have strengthened our market position and have been able to quickly expand into more regions which ultimately drives revenue.
Ryan Berrío Cardona
Director of IT architecture, Suramericana