Esri

Esri Maps Path Forward with DevOps

SUMMARY

Esri has embraced DevOps practices with the CloudBees Jenkins Platform to speed delivery of new applications and features with tighter security permissions and enterprise support.

CHALLENGE

Scale development environment with growth while eliminating manual tasks, removing developer roadblocks and strengthening security permissions to enable Esri’s customer-first orientation and market position

SOLUTION
Power a DevOps initiative and increase automation with CloudBees Jenkins Platform 

RESULTS

» Administrative overhead reduced by 30%

» Developer productivity increased by 40%

» Support response times reduced by weeks

» New hires ramped up quickly

PRODUCT
» CloudBees Jenkins Platform

 

 

 

When a company wants to identify optimal locations for new franchises, a municipality needs to find a suitable spot for a new landfill, or a research group studies the effects of deforestation on an ecosystem, they use mapping and spatial analytics software from Esri to get a better understanding of how their data and the underlying geography fit together.

For all of these scenarios and thousands more, organizations worldwide rely on the ArcGIS mapping and analytics platform from Esri, the global market leader in geographic information systems (GIS). In fact, Esri software is deployed in more than 350,000 organizations, including most national governments, more than 75% of Fortune 500 companies and more than 7,000 colleges and universities.

As a privately-held company, Esri has maintained a focus on customer needs – rather than investor priorities – for more than 40 years. This customer-oriented focus is reflected in the company’s R&D budget, which is more than 30% of annual revenue. It has also been described by co-founder Jack Dangermond as a strategic advantage and a key to Esri’s success.

This customer-obsessed culture is the driving force behind an initiative within the Esri development organization to adopt DevOps practices and implement them with the CloudBees Jenkins Platform. “The biggest driver for us in going down the path toward DevOps is our desire to turn new ideas into reality for our customers as quickly as possible and as smoothly as possible,” says Vince Ingram, senior systems administrator at Esri. 

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The CloudBees Jenkins Platform has given me 30 percent more time in my day...We’re using the time previously spent on day-to-day manual tasks on higher value projects.
Vince Ingram
Senior Systems Administrator