During the weekend we have been able to unlock the last remaining SVN accounts, all services are now fully up and running, and all data has been full restored. No customers suffered from any loss of data.
As previously mentioned , we would like to apologize for this downtime and reiterate that we will work on processes to make sure we can improve our availability in case of a future serious downtime of our hosting provider.
Onward,
Sacha
Sacha Labourey, CEO