Professional Support

Commercial Support for Jenkins

Our team has unparalleled expertise with the Jenkins codebase.

The CloudBees Jenkins Platform provides you access to the Jenkins experts at CloudBees. We’ve contributed a large portion of the Jenkins core and we’ve seen a number of Jenkins deployments, both large and small, successful and not-so-successful. Let our expertise help ensure your implementation is one of the successful ones!

You’ll get professional support for:

We offer several support levels with specific guaranteed response times according to the severity of your question or issue.

NOTE: If you are a freemium customer looking for Jenkins support, you can also check out the CloudBees forums on Stackoverflow.

Request Support

Open a support ticket for Jenkins, as part of your CloudBees Jenkins Enterprise subscription.

»Want an even higher level of support and account management? Check out our Technical Success Management program.

Commitment to Customer Value


The success of our customers depends on our ability to fix issues and provide guidance in a timely and professional manner. At CloudBees, support and engineering teams work hand-in-hand, as one global group of experts. You don’t go through layers of support levels before talking to someone who understands your problem or question. Your initial contact is a Jenkins specialist.
— Francois Dechery, vice-president of customer success, CloudBees

 

Contact Us

Email Us:
info@cloudbees.com

Call Us:
408-805-3552 (direct)
855-622-4623 (toll free)