CloudBees Jenkins Support

CloudBees Jenkins Support

When your business depends on Jenkins pipelines, you can depend on the #1 Jenkins sponsor

24x7 Premium Jenkins Support

Get the Jenkins answers you need with fast, reliable technical support - all backed by an SLA.

Jenkins Technical Expertise

Do Jenkins the right way. Work smarter, not harder, with guidance from the Jenkins experts to deliver applications with speed and confidence.

Assisted Jenkins Updates

Prevent unsuccessful upgrades and save development time with risk-free upgrade assistance. Keep Jenkins up-to-date and stable, without any headaches.

On-demand Support & Hands-On Help In All Things Jenkins

Sometimes the community doesn’t have all the answers. Work with our passionate support engineers and skilled Jenkins experts to identify, combat, and resolve your challenges strategically and quickly.
- Support available 24x7x365
- World-Class Jenkins Experts
- Guidance & Best Practices
- Appointed Success Manager

Expert Training On Intimate Jenkins Knowledge

Grow your knowledge of Jenkins on your own time, at your own pace. Free access to online trainings via the CloudBees University comes as part of your Support subscription. Learn more about the fundamentals of Jenkins, best practices with pipelines, and more!

- Free Online Training
- Community Form
- Expansive Knowledgebase
- CD Accelertion program

Assisted Upgrades

Take advantage of the Assisted Updates Program to ensure that Jenkins upgrades will go smoothly. Rely on our Jenkins experts to analyze your current and future end state to avoid common pitfalls during the upgrade process.
- Live Assistance
- Proactively Plan Upgrades
- Stay Current & Secure

“When we submit a request to the CloudBees support team we normally get a response or resolution within hours. We estimate that commercial support has reduced our typical trouble-shooting time by 70%.”

Fenghua Guan
Head of technology operations, Morningstar Financial

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