Professional Support


Contact Us for More Information

Customer Value

"Support from CloudBees has been great--technical resources are instantly available and helpful. Turn-around time has been spectacular for fixes. Furthermore, CloudBees personnel make excellent suggestions to help us resolve various development-related issues."

- Andrew Phillips, jclouds contributor

Request Support

Open a support ticket for Jenkins, as part of your Jenkins Enterprise by CloudBees subscription

Jenkins Enterprise by CloudBees provides you access to the Jenkins experts at CloudBees. We've contributed a large portion of the Jenkins core and we've seen a number of Jenkins deployments, both large and small, successful and not-so-successful. Let our expertise help ensure your implementation is one of the successful ones!

You'll get professional support for:

Any fixes we make for our customers are provided back to the Jenkins community.

Support Levels and Maximum Response Times

Gold Platinum

4 business hours

4 hours (24x7)